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Total Quality Management
Total Quality Management
Effective Project Management: Traditional, Agile, Extreme
The popular guide to the project management body of knowledge, now fully updated Now in its seventh edition, this comprehensive guide to project management has long been considered the standard for both professionals and academics. With…
Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Great product!
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that…
HBR Guide to Project Management (HBR Guide Series)
MEET YOUR GOALSON TIME AND ON BUDGET.How do you rein in the scope of your project when you’ve got a group of demanding stakeholders breathing down your neck? And map out a schedule everyone can stick to? And motivate team members who…
Design of Experiments for Process Improvement and Quality Assurance (Engineers in Business Series)
Used Book in Good Condition
Book by Brewer, Robert F.
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What Every Engineer Should Know About Risk Engineering and Management"Explains how to assess and handle technical risk, schedule risk, and cost risk efficiently and…
Customer Satisfaction Measurement for ISO 9000: 2000
Used Book in Good Condition
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire…
Customer-Focused Quality: What to Do on Monday Morning
"Customer-Focused Quality: What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you…
Practice Standard for Project Risk Management
ISBN13: 9781933890388Condition: USED - Like NewNotes: 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!
The Practice Standard for Project Risk Management provides a benchmark for…
TQM application in commercial banks in Zimbabwe: TQM application in commercial banks
A business without customers is no business.TQM has been popularized by quality gurus yet it still remains elusive.This book focuses on the application of TQM on customer services in commercial banks taking an empirical…
Tqm for Sales and Marketing Management (McGraw-Hill TQM)
With quality management practices firmly embedded in their manufacturing operations, cutting-edge companies are looking to get the total job done, across all departments, including sales and marketing. Authored by a leading member of…
Making Things Happen: Mastering Project Management (Theory in Practice)
ISBN13: 9780596517717Notes: 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!
In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran…