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Total Quality Management
Total Quality Management
Beyond ISO 9000: How to Sustain Quality in a Dynamic World
Many companies strive to become ISO 9000 certified to prove to customers, suppliers, and competitors that they have achieved a standardized level of quality. But is that all there is?This unique book says: not by a long shot! It shows…
Total Quality Service: Principles, Practices, and Implementation (St Lucie)
Used Book in Good Condition
Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they…
Reliability, Maintainability and Risk, Seventh Edition: Practical Methods for Engineers including…
Used Book in Good Condition
For over 30 years, Reliability, Maintainability and Risk has been recognised as a leading text for reliability and maintenance professionals. Now in its seventh edition, the book has been updated to remain…
Organizational Project Management Maturity Model (OPM3®) Knowledge Foundation
Organizations turn to OPM3® because it helps them bridge the gap between strategy and individual projects, and provides a way to advance strategic interests through the application of project management principles and practices.…
Essential Scrum: A Practical Guide to the Most Popular Agile Process (Addison-Wesley Signature…
A Practical Guide to the Most Popular Agile Process The Single-Source, Comprehensive Guide to Scrum for All Team Members, Managers, and Executives If you want to use Scrum to develop innovative products and services that…
Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project…
Used Book in Good Condition
The new edition of Harold Kerzner's bestselling book on measuring project management performance With today's complex projects, increased stakeholder involvement, and advances in computer technology, metrics…
Project Management: Achieving Competitive Advantage (3rd Edition)
Used Book in Good Condition
The fundamentals of project management with a wide assortment of business applications. Project Management takes a decision-making, business-oriented approach to the management of projects, which is…
CAPM/PMP Project Management Certification All-In-One Exam Guide, Third Edition
Used Book in Good Condition
Complete coverage of all current objectives for the CAPM and PMP exams―more than 1,000 practice exam questions and in-depth explanations in total! Thoroughly revised for the current PMI Project Management…
The Engineer in History (Revised Edition)
Used Book in Good Condition
Surveying more than two millennia, The Engineer in History presents the story of the designers and builders of aqueducts, cathedrals, clocks, machine tools, bridges, railroads, and airplanes. It examines their…
Finance for Engineers: Evaluation and Funding of Capital Projects
With flair and an originality of approach, Crundwell brings his considerable experience to bear on this crucial topic. Uniquely, this book discusses the technical and financial aspects of decision-making in engineering and demonstrates…