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‘Modern Chairs’ – A Total Quality Management Training Video

A Total Quality Management training video that our final year class at the University of Edinburgh made in the style of Charlie Chaplin’s Modern Times. The inention was to teach, teamwork, production line processes, process optimisation, defects, quality, and continual improvement ‘Kaizen’. Directed by Eric, Produced by Stuart.

8 Comments
  1. munirsabbagh says

    nice, simple, and useful, thanx

  2. Spetznaz1 says

    1) Yes, that is the point.
    2) Yes. By reoptimising the process the cycle time can be reduced and the quality can be maintained.
    3) It is defined correctly. If you pass chairs too slowly the receiving person is waiting to long and thus there is room for cycle time improvement that is not being utilised.
    4) Yes – process has been optimised.
    5) Yes, the process is now faster because each worker is being fully utilised and not being limited by any bottlenecks in the process.

  3. gespilk says

    Think about it:
    1)In TQM stage1 part the line process is not balanced. The last person has to work harder than the others hence becoming a bottleneck.
    2)If the cycle time is reduced the process should be redesigned hence the quality is maintained.
    3)Waiting is defined wrong. (don’t pass chairs ?too slowly??) as well as overProdctn and overProcssng
    4)30chs in 90 sec because bottleneck eliminated at the end of the line
    5)TQM Stage3: its 65s because all workers have to work harder now. THINK!

  4. icandevelopment says

    For an easy on the eye look at the essentials of managment look at our video at icandevelopment… Management gets Green Fingered!!!! look now…

  5. jiangliu23 says

    Masterpiece. This video has really explored the essence of TQM in such an entertaining and unique fashion. You guys did an excellent job. I particularly enjoy watching the actor named ‘Chaochao Chaplin’. He’s definitely one of the best asian actors I have seen on the screen in ages.

    I have watched this video at least 50 times and never got bored of it. I must say, this video can only be enjoyed by those with acquired taste.

    Keep up with the good work guys.

  6. spock1998 says

    Great job on this video! Insightful

  7. Adinsdfg says

    I really liked your video. Youtube can be a great asset for you. If you need any help getting your video exposed i use a site called Tubeviews . Net It has really done wonders for me, Keep in touch

    this is awesome

  8. kokonobs says

    Brilliant video……

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