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An Introduction to Quality

An Introduction to Quality

An implementation guide to TQM, Six Sigma and Lean Manufacturing.

List Price: $ 14.99

Price: $ 14.99

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1 Comment
  1. Anonymous says
    5.0 out of 5 stars
    Best quality program implementation guide, November 23, 2010
    By 

    This review is from: An Introduction to Quality (Paperback)

    I helped implement TQM (Total Quality Management) back in the 1990’s at an industrial manufacturing complex. We lived and breathed the principles and had quite a few success stories before the site was sold and new management style was introduced and TQM went out the door.

    After that, quality assurance was relegated to a book on the shelf that we would point to when asked if we had a quality plan.

    I left the site in 2000. Last week I used this book to prepare for an interview I had with another large company wanting to implement a quality program in a division that hasn’t ever really followed a real quality program.

    I used this book to prep myself on TQM, Six Sigma and Lean and together with my real world experience I was able to ace the interview and secure the job.

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