A good example is to look at what has happened to Toyota. If total quality control was in place, there would not have been so many recent recalls on their vehicles. They went from the number #1 car company in the world to fighting to get back customer trust.
A good example is to look at what has happened to Toyota. If total quality control was in place, there would not have been so many recent recalls on their vehicles. They went from the number #1 car company in the world to fighting to get back customer trust.