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2 Comments
  1. Carlos F. Pola Torroella says
    26 of 28 people found the following review helpful
    5.0 out of 5 stars
    A book for the real world of problem solving !, May 5, 1999
    By A Customer
    This review is from: The Quality Toolbox (Paperback)

    This book is for the people that want to solve quality problems. For those of you that want to know the theory and never do anything with it but teach, would not want to read this book (no big words or long formulas). For the rest of us that are in the real world and need some structure to resolve quality problems (in the real world) GET THIS BOOK! It is a cookbook of how to USE these tools and when to use them. Best front line quality tool source I have ever seen (and I have 4 book shelves full of them).

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  2. Avellanas says
    26 of 26 people found the following review helpful
    5.0 out of 5 stars
    As useful as it gets, May 27, 2006
    By 

    This review is from: Quality Toolbox (Paperback)

    This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, but in this case the author has a knack for guiding the reader through a set-by-step process in a way that it was very easy for me to instantly apply the tools to my job.

    I also welcomed the fact that the book covers the overall history of the different quality methodologies. This is important because there are many choices to be made when it comes to choosing a quality methodology, so knowing where a tool came from helps you determine whether it applies to your particular problem.

    If your job relates to quality, this is money well spent.

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