Outsourcing to India: The Offshore Advantage
Outsourcing to India: The Offshore Advantage
Introduction to key background information on India, its culture and its history as well as its industry. Step-by-step guide through the whole outsourcing process. Guidance from leading managers and industry experts. Each chapter can be used as a primer on a particular subject. Updated information on companies and the Indian market.
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Outsourcing to India,
I have read other books on this subject which are boring and content-free. This book is very readable and gives an excellent insight into where and how to take your BPO project, the issues you are likely to encounter, and into building the relationships to make an outsource project work.
There is something for everyone involved in outsourcing in this book.
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|Essential read for companies planning outsourcing,
Not many books have been written on this subject yet, although it is becoming ever more important to companies in the West seeking to outsource work to cut costs and improve flexibility.
This book helped me enormously to understand the challenges and problems I was likely to encounter. I would recommend it to anyone who is starting to look at India.
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