Improving Healthcare Quality and Cost with Six Sigma
The Definitive Six Sigma Guide for Healthcare: Methodologies, Tools, and Metrics Rising costs are making healthcare unaffordable for millions, and 100,000 people die every year due to medical error. Healthcare must change—dramatically. Many leading healthcare institutions are discovering a powerful toolset for addressing both quality and cost: Six Sigma. In this hands-on, start-to-finish guidebook, four leading experts introduce Six Sigma from the unique standpoint of the healthcare professional, showing exactly how to implement it in real-world environments. Drawing on their unsurpassed experience, the authors offer step-by-step methodologies, tools, and metrics—all thoroughly adapted to the unique realities of healthcare. They demonstrate how to utilize Six Sigma’s Define, Measure, Analyze, Improve, and Control (DMAIC) process to address even the most challenging problems. They also offer realistic guidance on rolling out Six Sigma initiatives that deliver rapid and s
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Mapping the Total Value Stream: A Comprehensive Guide for Production and Transactional Processes
Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular ,Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes, they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level – not only is the calculation of this lead time explained, but
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Excellent VSM Resource,
I felt compelled to write a review for the first time since this book has really helped me translate VSM into the transactional environment. I highly recommend this book for its clear instructions and examples. I not only read it through twice but use it as an ongoing reference guide. I may need to buy another copy because I have practically worn this one out!
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VSM Details that you are going to Need,
Last week, I purchased three VSM books off ‘zon. Interestingly, this book had no reviews, but is by far the most useful of the three. Some books provide a quick intro to VSM, but when you start to actually build VSM diagrams, you start to have questions. This book is providing plenty of answers. I am well-versed in UML and various software development methodologies, but this VSM stuff is a different animal.
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Heady Material Made Simply Useful!,
This book deals with the rather significant issues plaguing our healthcare system. It takes some very sophisticated statistical tools and presents their use in an eloquent yet simplistic manner that even the layman can make good use of. This is a must read!
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It’s the Pill to Correct America’s Healthcare Woes,
For the first time, a logical approach was presented for implementing a total effective quality improvement initiative in a major hospital. The authors obviously had an indepth understanding related to the problems faced in running both a large scale health-service organization and the problems faced by its staff. The implementation method described in detail is obviously the result of experienced gained in implementing Six Sigma into a number of healthcare systems. It demonstrates how effective change can be brought about in the health care system in parallel with the normal day-to-day operations. This book is a practical but revolutionary approach to quality that is long overdue.
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