Implementing SAP Customer Competence Center

Implementing SAP Customer Competence Center

This book is your comprehensive guide to the building, development, and operation of an SAP Customer Competence Center. As the principal reference on SAP CCC, it brings together strategic advice, practical instruction, field-tested examples, and best practices. Each area of SAP CCC from developing and establishing an SAP CCC strategy to creating and enabling employees is addressed sequentially, as it would be in an actual project. Definitive advice regarding the operation of a CCC and numerous examples based on the authors’ project experiences bring these concepts to life.

Readers get a detailed overview of key success factors for the setup and operation of SAP CCC and learn how best to develop the strategy needed for an efficient and effective support organization. Plus, discover best practices and procedures for the implementation of SAP CCC and its integration with the enterprise. In addition, benefit from an in-depth look at the service portfolio that SAP offers in order to

List Price: $ 85.00

Price: $ 85.00

Check This:

Six Sigma For Dummies
The world’s largest and most profitable companies – including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, St…

Six Sigma Workbook For Dummies
Improve your efficiency — and bring in big profits!Need help implementing or understanding Six Sigma? Want to take this powerful …

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
“Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Y…

The Certified Six Sigma Black Belt Handbook
The Certified Six Sigma Black Belt Handbook is the most comprehensive reference for all Six Sigma Black Belts (or anyone planning …