in 1984 Dr. Deming foresaw the current economic crisis and the cause. Take a look at this video and you will learn of the “5 Deadly Diseases” that are at the heart of the problem. Dr. Deming said, “A Transformation must take place in American industry or it will continue on the decline until the style of American management changes…and they don’t know what to do. 98% don’t know there is a problem or there is anything they can do.”
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@pramodkrish they focus on team work and have scheduled meeting to discuss hoe performance can be improved as a team rather then individual task
Could somebody write down what Mr Deming is saying? I can hardly understand entire footages! Thank you from Italy
Intuitively makes a lot of sense ! Wonder what solutions he offers though, specially on no. 3 – the annual appraisal system. Personally, I think the Balanced Scorecard is pretty effective if used well. Wonder what the Japanese do…
The pursuit of quality improvement in the U.S. is not taken seriously. It seems to have Mr. Deming depressed in this clip.
I have seen management sour at time spent searching for answers to defects. ‘Get it out the door’ was always the motto in our factory. The sales people sometimes directed the quality people to pass product no matter what the consequences. A cause of defects might be discovered and presented to mgmt for review, but their blank stares indicated happy hour was being missed.
great words from great man
Thus came outsourcing.
Great ideas on management that are as true today unfortunately as they were 25 years ago.