Total Quality Management: Key Concepts and Case Studies

Description

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, in addition to industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual.

Aspects of quality keep an eye on which are widely utilized in practice are combined with those which are often referred to on University courses, and the recent developments in quality concepts are also presented. This book is a perfect quick reference for any manager, designer, engineer, or researcher all in favour of quality.

• Features two chapters at the recent ISO standards
• Includes an introduction to statistics to assist the reader fully snatch content on statistical quality control
• Contains case studies that explore many TQM themes in real life situations