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6 Comments
  1. cas says

    The term benchmarking was originally used by early land surveyors, who used the term to identify a fixed point from which all other measurements are made. In the late 1970’s however, it took a broader meaning. Applied to an organization, benchmarking is a process to determine who else does a particular activity the best and emulating what they do to improve performance. A more formal definition is "simply the systematic process of searching for best practices, innovative ideas and highly effective operating procedures that lead to superior performance."

  2. Mohsen says

    Continuous measurement of a process, product, or service compared to those of the toughest competitor, to those considered industry leaders, or to similar activities in the organization in order to find and implement ways to improve it. This is one of the foundations of both total quality management and continuous quality improvement. Internal benchmarking occurs when similar processes within the same organization are compared.

  3. piccchick12 says

    Benchmarking is when you use similar projects to measure how far along you are, and to improve your project using the other as an example.

  4. mizfaith says

    benchmarking is when u compare urself to other similar firms and this should motivate u and give u a goal to reach.

  5. phlatulent_phrog says

    establishing a standard or reference point

  6. TMLeaf Fan says

    Gather stats of similar areas to yours, for example university food service departments across the country the same size as your own. Stats would include prices of same products, average tickets, customer counts, staff sick days etc. Tally the stats and breakout an average. This would be your benchmark. If the average of 10 universities and their staff sick days is 5.7 days off per year, you have the benchmark.

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