The Certified Manager of Quality / Organizational Excellence Handbook, Third Edition
The Certified Manager of Quality / Organizational Excellence Handbook, Third Edition
Management of quality continues to play a significant role in organizations as they struggle to deal with ever increasing complexities and challenges in our fast-paced world. Business success depends on their ability to use a wide range of information to define, plan, implement, and control a variety of complex, interdependent tasks using a finite set of data and decreasing resources. Organizations must develop the critical knowledge, interpersonal skills, technical tools, and management techniques needed in today’s evolving workplace environment.
This handbook provides comprehensive guidance for process improvement, describes tools and techniques to drive change, emphasizes sound management principles that have relevance even
List Price: $ 161.00
Price: $ 161.00
Total Quality Management
Bible for management,
I bought this book for an online class I took. I have not read many other management book yet, but the author presents the content in a clear and concise way. I have not finished reading the book from front to back, but I will recommend this book to anyone.
I wish I will get a digital copy when I purchase the book as it’s pretty heavy.
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|Read and Use this Book!,
I bought the Handbook for a class 2 months before taking the ASQ CMQ/OE exam. This was not enough time to digest this book. I wish I’d been handed this book (or an earlier version) when I started in quality and been told to READ IT! Over the past 10 years I’ve heard all sorts of topics found here, like what a quality manager is supposed to do, different techniques, etc. They’re all here with references on where to go for more information. Ever needed a perfect explanation for a qualtiy topic? It’s in there! This is a must for the quality professional’s bookshelf! But just don’t leave it there on the shelf, READ IT and USE IT!
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