Do I really need more training???????
I have a Finance degree. 9 years of tech support experience.
No certs. A law degree. Three years of legal experience.
If I do not want to do straight help desk work or law work, do I need to take Project Management classes, HR classes, or Six Sigma? I avoided doing certs when I did computer work because it was like what is fashionable one day, will not be fashionable on another day.
I’m not sure what is getting people in the door anymore.
Any ideas?
You will alway need more training.
In the information age, most everyone is required to retrain or reeducate themselves to adapt to a every change working environment.
What training is best?
If you have a passion for a particular area where a particular certification is required then it make sense to focus on that area; otherwise I recommend focus on people skills, such as:
how to manage expectation
how to manage time
how to elicit information (particular what people want or need)
how to commucate ideas,
how to persuade and/or negotiate with people.